Monday, April 03, 2006

Student AND Faculty Blackboard Email Problems

Posted by Carol Childress, VCCS Client Services, on Monday, April 03, 2006 - 11:57 am:

The following service interruption notice has just been posted:

Subject:
Missing Emails sent from Blackboard System

Details:
Due to problems last week with our move of Blackboard onto a new load balancing system, the Blackboard send mail function encountered problems trying to send emails from within the Blackboard system to email systems supporting students and faculty. Some emails may have been lost. Impact: Faculty and students who sent emails via Blackboard from last Thursday (Mar. 30) through 10:00 AM this morning (Apr. 3) should assume they did not arrive, and should resend the items.

Estimated Resolution Time:
N/A

Contact Information:
VCCS Client Services cssupport@vccs.edu

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