Bb 7 Upgrade Conference Call - 11/13/2007

Red - Greater interest to Faculty
Blue - My additional comments

Jan, David and I were out of town for this call.

Attended, or spoke with:

Central, John Tyler, Lord Fairfax, Northern, Southside, System Office – carol, Tidewater, Wytheville

Question: Still having trouble signing on while off campus.

Answer: Deleting cookies and cache helps. Not always. Could be App Server issue. Please report when the issue occurs to see if an App Server needs to be restarted.

Question: Will Bb7 have unlimited course size as does Bb6. Explore is limited.

Answer: Bb7 is currently set to unlimited. Will find out if this setting will remain.

Not to worry, the proposed size limit should not impact TNCC users. If they do impose size limits you would get a warning first. We (Jan, David, and I) cannot see this warning. If you were to get one, you would let me know (Ruth) ASAP so I can work to "expand" your quota.

Question: Would like to be introduced to staff supporting Blackboard.

Answer: While David is away, Applications and Client Services staff will step in and use resources to resolve issues. Will also be interviewing to fill vacant Applications staff position.

Question: We have trouble when using a template with the course creation wizard. End up with two course templates.

Answer: This may be a known issue. Will find out. Also suggested to use course copy instead of the wizard.

Question: Have there been any resolution to the tickets submitted with Blackboard?

Answer: Will find out.

Question: Categorizing courses doesn’t work when 5800 courses are set up. Could only process 200 at a time.

Answer: Will look into this.

Question: Being able to create dummy accounts, as raised in Issue #90006, is important to us.

Answer: I let it be known that this is an issue.